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If you have any question about our order, registration, license, order, payment, delivery and products issues, you can find answer here.

If you find no answers to your question, the best way is to contact our support team directly. We will response you as fast as we can.

Is your online order form secure?

Yes, it is 100% secure. Our products payment process are supported by AVANGATE, the leading digital commerce provider which has the US headquarters in Atlanta and the European headquarters in Amsterdam, The Netherlands. Your data and personal information are under protection of SSL technology.

Do you provide free technical support to your products?

Yes, we provide free technical support to our users and we will respond all technical support email in 24 hours. Please note registered user’s emails always get priority.

What methods of payment do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover, Visa Check Card, Eurocard and MasterMoney), bank/wire transfer, checks and money orders and PayPal.

The easiest and quickest way to buy our software is online with your credit card. If you pay by credit card, you will be able to receive your registration code about a minute later (or any time later, if that is more convenient for you). If you select another payment method, you will instantly receive a pro forma invoice with full payment instructions.

How is your product delivered?

All our password recovery products are delivered electronically online only. So there are no shipping charges. After placing your order, the registration code will be sent to you immediately via email, which could turn the trial version into a full unlimited version.

What are the limitations of the trial version?

The trial version has a limitation: you can only converter one PDF file at one time. If you want to get the full or unlimited version, you can order from our secure online store.

How to get the full version?

  1. Go to the download page and get the unregistered version.
  2. Install and have a try.
  3. Clicking Buy Now on the purchase page. After the purchase progress is finished, we will send you the registration code by email as soon as possible.
  4. Each product has Register button. Click the button and enter the Register Email and Register License, by using copy and paste which is the easiest way. Our product will be registered automatically.
  5. Now you can use our software without any limitation.
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